GENERAL TERMS AND CONDITIONS

The aim of the website www.rmes.es is to promote the masters and postgraduate degrees in reconstructive and breast microsurgery. In addition, it also provides related information and registration for attendees.

The purpose of these contracting conditions is to regulate the applications and enrolments to the programs, other events and services related to the masters and postgraduate degrees in reconstructive and breast microsurgery that are offered. These are organized by Institut de Recerca Hospital Sta. Creu i St. Pau. Furthermore, the seller, through the website www.rmes.es, will establish the regulation of the services provided through it, the prices, the payment methods, the cancellations, the return policy and the customer service.

In compliance with article 10 of the Law on Services of the Information Society and Electronic Commerce (Law 34/2002), users are informed that the seller is domiciled at C / Sant Antoni Mª Claret, 167 Pab. Sant Frederic 08025 Barcelona and the email address is [email protected]

The user who makes any type of registration / contract through the site www.rmes.es is considered as a client.

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APPLICABLE REGULATIONS:

  • Legislative RD 1/07 of November 16, 2013 that approves the Consolidated Text of the General Law for the Defense of Consumers and Users (modified by Law 3/14 of March 28, 2014).
  • Law 7/98 of April 13 on General Contracting Conditions.
  • Law 7/96 of January 15 on the Regulation of Retail Trade
  • Directive on Electronic Commerce (Directive 2000/31 / EC of June 8, 2000).
  • Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce.
  • Civil Code.
  • Commercial Code.
  • Organic Law on Protection of Personal Data (LO 5/99, of December 13) and RD 1720/2007 of December 21.
  • Organic Law 1/1982, of May 5, on civil protection of the right to honor, personal and family privacy and one’s own image.
  • Intellectual Property Law (Royal Legislative Decree 1/1996, of April 12, modified by Law 21/2014, of November 4).

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1. OBJECT:

These general conditions regulate the contractual relations between the seller and the clients of the www.rmes.es site. Browsing through it implies acceptance by the client of its terms of use. Likewise, the use of the services that the seller makes available to users and / or clients through the site implies acceptance of all of these stipulation clauses of the general contracting conditions.

The seller reserves the right to make appropriate changes and modifications for the correct functionality of the website.

The seller reserves the right to make changes to these general conditions. The modifications will be applicable to orders subsequent to their publication on the site.

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2. CONTRACTING CONDITIONS:

The process of registration or contracting services through the website www.rmes.es involves the following steps:

  1. Selection of the type of registration and available events, and / or accommodation and complementary activities.
  2. Compliance of the registration form.
  3. Once the registration form has been completed, the system will redirect to a payment gateway where payment can be made by card.
  4. Once the payment is accepted, the client will receive an e-mail confirming the contracted services, with a badge with which he will access the contracted events, and / or the reservation made.
  5. The client guarantees the veracity of the data provided to the seller through the forms, and it is responsible for communicating any changes to the seller.

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 3. PRICES AND PAYMENT SYSTEMS

The prices indicated on the seller’s website, unless expressly stated otherwise, include VAT as long as the tax is applicable.

The seller may unilaterally review and modify the prices that appear on the website.

The seller will ensure at all times that prices are updated and will communicate this on the website www.rmes.es.

In any case, before proceeding with payment, the final price of the product will be informed, which will be appropriate to the information provided by the client, who guarantees its veracity. In the event that the client has provided erroneous information, the seller reserves the right to claim the difference and / or eliminate the registered registration without the need to return the amounts already paid.

The client must make the corresponding payment by bank card.

If the client requires an invoice, they must request it by sending an email to the address [email protected]

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4.RIGHT OF WITHDRAWALO

In accordance with the provisions of article 103 l) of Royal Legislative Decree 1/2007, of November 16, which approves the Consolidated Text of the General Law for the Defense of Consumers and Users and other complementary laws (LGDCU) , the right of withdrawal will not be applicable to the contract with consumers.

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5. CHANGES AND CANCELLATIONS’ POLICY

Regarding the registrations for master, postgraduate and independent courses, a 50% refund will be possible only if a cancellation request is received in writing to the address [email protected] 60 days in advance of the start of the course. These conditions apply to all reasons leading to the inability to attend the course, including, for example, illnesses, accidents, etc.

If political or economic incidents, pandemics or a force majeure in general prevent the course from taking place, it will work under two assumptions:

If the course is postponed or there is an impediment to travel due to security measures, a place will be automatically reserved for the client for the next edition of the course. In case of not being able to participate in the new dates, you must communicate 90 days before the start of the course to the email address [email protected] Under these circumstances, the reimbursement of the registration fee will be made by bank transfer with a discount of 20% corresponding to management costs.

In the event that the course is cancelled, the registration fee will be refunded in full, by the same means previously mentioned.

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6. PRIVACY AND DATA PROTECTION

We inform you that, in accordance with Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD), and RD 1720/2007, of December 21, which approves the Regulation that develops it, the data of the users collected through the website, email address or telephone call, including photographs, are included in a file duly registered with the Spanish Agency for Data Protection owned by Institut de Recerca Hospital Sta. Creu i St. Pau.

The purpose of this file will be the directly related to business activity. All the measures provided for in the aforementioned law have been taken to guarantee the confidentiality and security of the clients ‘data.

The client may exercise the rights of access, rectification, cancellation and opposition by sending an email to the address [email protected] indicating the LOPD reference.

The client declares that he has authorization or has previously informed the third parties whose personal data or images he provides through the contracting forms on the site www.rmes.es.

Likewise, the client authorizes the processing of their personal data by those in charge of the treatment who provide services to the seller of web hosting and databases, or of any other type, that are necessary for the elaboration of the contracted products.

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7. INTELLECTUAL AND INDUSTRIAL PROPERTY AND LIMITATION OF LIABILITY

The contents of this site are protected by copyright. The images, brands, products, references, logos, texts, source code, etc. are subject to own intellectual or industrial property rights or those of third parties from which the seller has obtained the authorization or relevant license for their use.

The access to or use of the website does not imply the transfer or granting of licenses related to intellectual or industrial property and will not confer a right or expectation of right. The alteration, exploitation, reproduction, distribution or public communication of the rights contained in the site is not allowed without the prior authorization of the rights holders.

In the event that the client contributes to the congress (through the website or by any other means) some type of content, image or any other distinctive sign, declares that they are owned or that it has all the relevant permits and licenses, exonerating the seller from any responsibility in this regard. Therefore, the seller does not assume any responsibility derived from the content provided by the client.

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8. CUSTOMER SERVICE

The user may make any queries regarding the provision of the service offered by sending an email to [email protected] or by calling +34 935565505.

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9. JURISDICTION AND COMPETENCE

In the event that conflicts or divergences arise in the interpretation or application of these general conditions, the parties expressly waiving their own jurisdiction, expressly submit to the Courts and Tribunals of Barcelona.

PRIVACY POLICY

We inform you that, in accordance with the Law on the Protection of Personal Data (LOPD 15/1999), your data will be incorporated into a file owned by Institut de Recerca Hospital Sta. Creu i St. Pau. This data will be used to provide you with our services and to contact you. For your tranquillity, Institut de Recerca Hospital Sta. Creu i St. Pau has taken all the measures provided for in the aforementioned law to guarantee the confidentiality and security of your data. In the event that you wish to access, rectify or cancel your personal data, or oppose the receipt of communications, you can do so by sending an email to [email protected] indicating the LOPD reference.

COOKIES POLICY

1. DEFINITION OF COOKIE

Cookies are files that are downloaded to your computer when you access certain websites.

They allow a site, among other things, to store and retrieve information about a user’s browsing habits (site preferences, profile information, etc.) and, depending on the information they contain and the way they use their browser, can be used to recognize the user.

Cookies can be internal or third-party. The internal ones are those established by the domain of the website itself. Those of third parties come from other external sources, such as advertisements, images, etc. inserted in the web pages.

For certain functions of the www.rmes.es site it is necessary to have cookies enabled.

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2. WHAT INFORMATION IS STORED IN A COOKIE?

Cookies do not store sensitive information about you, such as credit cards, bank details, photographs, ID number or personal information. The data they keep is of a technical nature, personal preferences, personalization of content, etc. The web server does not associate you as a person, but rather your browser.

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3. COOKIES’ CLASSIFICATION

We can classify cookies according to different criteria.

According to the period in which they remain active:

  • Session: these are temporary cookies that are created when the user visits the website and expire when the user ends the session, so they are not registered on the computer.
  • Persistent: they are stored on the computer beyond the browsing session. They allow websites to remember the user’s preferences and settings when the user accesses again. They remain active for a set time, which can range from a few minutes to several years.

According to the entity that manages them:

  • Own: are those established by the domain of the website that is being visited and are essential for its operation.
  • From third parties: they come from other external sources, such as advertisements, images, etc. inserted into the pages. They have statistical purposes.

According to its purpose:

  • Techniques: they are the most basic and they allow, among other things, to know if a human or an automated application is browsing, if an anonymous or registered user is browsing, etc. These are basic tasks for the operation of any dynamic website.
  • Analysis: they collect information on the type of navigation that is being carried out, the sections that are most visited, the products consulted, the time zone of use, the language, etc. Its purpose is to introduce improvements based on the analysis of browsing behaviours.
  • Advertising: allow the management of advertising in the spaces that have been enabled on the web pages, depending on the user’s navigation, their country of origin, the language, etc.

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4. WHICH ARE USED ON THE SITE

To find out the cookies used on the www.rmes.es website, follow these steps:

  1. Right click on any page of the website and, in the drop-down menu that appears, click on “inspect”.
  2. A sidebar will open with the details of the site.
  3. In the upper menu, access the “Application” section.
  4. A side menu will open where you can select “Cookies” and discover their content.

Other unanticipated cookies:

Considering the characteristics of the internet and websites, we cannot always count on the information of the cookies placed by third parties through the website www.rmes.es. This applies especially when our website contains integrated elements: texts, documents, images or videos that are stored outside of our site, but displayed through it. Consequently, in case you come across this type of cookies on our website and they are not listed in the previous list, we kindly ask you to let us know. You can also contact this third party directly to request information about the cookies it places, their purpose and duration, and how it guarantees your privacy.

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5. ACCEPTANCE OF THE COOKIES POLICY

www.rmes.es displays information about its Cookies Policy at the bottom of any page when the site is accessed for the first time in each browser and if they have not previously been accepted.

Given this information, it is possible to carry out the following actions:

  • Accept cookies. This notice will not be displayed again when accessing any page of the website.
  • Obtain more information related to the cookies used by the site www.rmes.es.

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6. CAN COOKIES BE ELIMINATED?

Yes. Not only delete, but also block, in a general or particular way, for a specific domain. To delete cookies from a website you have to go to your browser settings and there you can find those associated with the domain in question and proceed to delete them.

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7. WAYS TO DISABLE THEM

The cookies stored on the computer can be deactivated following the instructions of the browser itself (usually through the “help” section of the menu). However, it must be borne in mind that the deactivation of any cookie may prevent or hinder navigation or the provision of the services offered on the site.

Below we provide the links to modify the cookie settings in the main browsers:

  • Internet Explorer: windows.microsoft.com/es-xl/internet-explorer/delete-manage-cookies#ie=”ie-10 ″
  • Firefox: support.mozilla.org/es/kb/Delete%20cookies
  • Chrome: support.google.com/chrome/answer/95647?hl=”es “
  • Safari: www.apple.com/es/privacy/use-of-cookies/

You can find more information about cookies and their deactivation on the page www.aboutcookies.org.

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8. WHAT HAPPENS IF WE DISABLE COOKIES?

In order for you to understand the supply that disabling cookies may have, we show you some examples of actions that you will not be able to perform without allowing access:

  • You will not be able to share content from the website on social networks.
  • The website will not be able to adapt the contents to your personal preferences, as is often the case in online stores.
  • You will not be able to access the personal area of ​​the site, such as “My account”, “My profile” or “My orders”.
  • Online stores: It will be impossible for you to make purchases online; These will have to be by telephone or by visiting the physical store if it is available.
  • It will not be possible to customize your geographical preferences such as time zone, currency or language.
  • The website will not be able to perform analytics on visitors and traffic on the web, which will make it difficult for it to be competitive.
  • You will not be able to write on the blog, or upload photos, send comments or rate and rate content. The website will also not be able to tell if you are a human or an automated application that publishes spam.
  • Sectorized advertising will not be shown, which will reduce site advertising revenue.

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ADDITIONAL NOTES:

Neither this site nor its legal representatives are responsible for the content or the veracity of the privacy policies that the third parties mentioned in this cookie policy may have.

Web browsers are the tools in charge of storing cookies and from this site it should be possible to make use of the right to eliminate or deactivate them. Neither this site nor its legal representatives can guarantee the correct or incorrect handling of cookies by browsers.

In some cases, it is necessary to install cookies so that the browser does not forget its decision not to accept them.

For any questions or queries about this cookie policy, do not hesitate to contact us through the contact section of the site.